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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    Goal-oriented chatting is built on Goals, Rules and Reporting

    Goal-oriented chatting is built on Goals, Rules and Reporting

    Posted by giosg support team, on 2 March, 2021

    Goal-oriented chatting is more than just live chat, it’s building a strategy of goals and measuring results to keep growing your business. Goals are a crucial part of using giosg Live Chat software. S...

    Why live chat outranks other support channels in customer experience

    Why live chat outranks other support channels in customer experience

    Posted by giosg support team, on 21 January, 2021

    Customer service is usually the first place we contact if we need more information or perhaps make a complaint. This means that customer service is a great opportunity for creating an excellent custom...

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