Ready to cut your research in half by finding all the best chatbot builders in one place? Look no further than up and down this page.
You may be wondering why you need a list of the best chatbot builders anyway.
Chatbots have become almost necessary for business growth. Plus, there are hundreds of chatbots to choose from for your business, so it’s helpful to narrow down the options.
With numerous business applications, chatbots capture leads, serve your customers, and even drive conversions.
Chatbots also provide a direct line of communication between your customers and you. That’s why so many marketers and business owners use chatbots on their websites to engage their site visitors the easy way.
Image via HubSpot
Needless to say, the use of chatbots will only continue to grow.
So, what can you do to hop on the fast-rising chatbot trend?
First, you’ll want to find and compare the best chatbot builders and then, choose one to build chatbots for your business.
In this post you’ll learn:
So, let’s get started.
Chatbot builders are development platforms that developers use to design various types of chatbots.
You can use these to train your bot and customise the conversations according to your business needs. You can even simulate customer interactions to train and improve your chatbots using these chatbot builders.
Does building a chatbot require knowledge of coding?
Well, some chatbot builders do require some basic coding skills to create advanced, sophisticated chatbots. However, the best chatbot builders make the process easy for users by providing a no-code platform.
Overall, you can take your pick from this list of best chatbot builders according to ease of use, features, and business requirements.
But, before we get to the list of best chatbot builders, let’s first understand what features the best chatbot builders should have.
So, you want to find the best chatbot builder for your business. But, do you know what makes a chatbot builder great?
If you’re not sure, this section is for you.
In this section, you will find the key features of the best chatbot builders. You can look for these features when doing your research and comparing different options.
Here are the key chatbot builder features.
Chatbots should be able to integrate seamlessly with email platforms, CRM platforms, and other automation tools, to make your sales, marketing, and lead generation processes more efficient.
Chatbots can help multiple business aspects, and integrations make the whole process more streamlined.
The best chatbot builders are those that provide tons of pre-designed chatbot templates that users can customise and deploy quickly.
When comparing various bot builders, check out the amount and type of templates they provide. The more options you have, the easier it will be for you to quickly design and launch chatbots for your business.
Here are some examples of the kind of templates that chatbot builders provide.
Image via giosg
Even if you use one of the built-in templates that chatbot builders provide, you still need to be able to customise it according to your needs.
The best chatbot builders provide a lot of flexibility and customisation options to create different types of chatbots.
Ideally, you should be able to create lead generation bots, customer service bots, or any other type of bot within the same platform.
No matter how brilliant your chatbot is, there’s always scope for improvement. Some of the best chatbot builders use generative AI services and machine learning to continually improve bots with time.
Look for AI-powered chatbot builders, preferably with machine learning capabilities.
Also, make sure that they also have natural language processing capabilities. This allows chatbots to understand language with context and have more human-like interactions.
This is not technically a feature but still is an important parameter for comparing the best chatbot builders and selecting one for your business.
Look at the features that you’re getting for the price.
Many bot builders, like giosg, offer tons of features for a decent price, while others may appear cheaper on the surface but also offer far fewer features.
Pro Tip: Make a comprehensive list of parameters based on this list and your business needs to select the best chatbot builder.
In this section, you will find some of the best chatbot builders in the market today. Compare the features of each and then pick the one that suits you best.
Use the above section for reference when comparing different options. You can also add your business-specific criteria to the mix to help make the best decision.
Ready to discover the best chatbot builders?
Let’s get started. And who else would you expect us to put at the number 1 spot other than giosg?
Image via Giosg
Naturally, we believe giosg is the top chatbot builder solution since we have giosg bots all across our website and can tell first-hand how hard our developers have worked on this platform.
Giosg is one of the best chatbot builders in the market today, with advanced features and an easy-to-use interface. Its lead generation bots are 4x more effective than any static forms you may have on your website.
Want to know the best part?
You don’t need any coding knowledge to use this. Unlike many other chatbot builders, giosg is an extremely easy-to-use no-code chatbot builder.
How does that work?
You simply choose one of its pre-designed templates, according to your goal, and build a chatbot quickly and easily. Of course, you can customise your chatbot and make it your own, but you get a basic foundation to build on.
So, if you’re looking for a good chatbot builder, especially for lead generation purposes, then this is one of the best chatbot builders for you.
Easy to use
Beginner/Intermediate/Expert
Giosg's pricing is based on case-specific variables like the number of giosg features in use, user count, level of service, integrations, level of solution customization, and your need for consultative help.
Visit our pricing page and contact us for a customised quote 😊
Image via MobileMonkey
MobileMonkey is probably the most popular option in this list of the best chatbot builders. And, it does have some good features, so it deserves a place for sure.
You can use this versatile chatbot builder to build chatbots for Facebook, Instagram, SMS, and websites. So, in a way, it is a good option if you want to create chatbots for multiple platforms.
But, is it one of the best chatbot builders for website bots?
Let’s find out by looking at its key features, pros, and cons.
Moderately easy to use
Intermediate/Expert
Multiple plans and pricing options for different types of customers like small businesses, agencies, marketers, etc. Contact their team to get a quote.
Image via Chatfuel
Chatfuel is a simple, drag-and-drop chatbot builder for creating Instagram and Facebook Messenger bots.
What makes this one of the best chatbot builders is its simplicity. You can create simple FAQs bots within minutes, using this platform.
So, if your priority is simplicity and quick chatbot building for social media, then this is a decent option to consider. You can use it to quickly create a Facebook Messenger bot, without any hassles.
Let’s look at some of its features, pros, and cons in detail.
Easy to use
Beginner
Free: Free plan for up to 50 users
Pro: Starts from €12.76 ($15) per month and increases with the number of users
Premium: Custom
Agency: Custom
Image via Botsify
Botsify is a multi-channel platform, like MobileMonkey, that provides unified chat automation.
The one feature that it is known for is human handoff. The bot can effectively transfer customer queries to the right human agents.
Want to know the best part?
It integrates with multiple platforms like Shopify and Alexa, which is not the case for many other chatbot builders.
Here are more details about its features, pros, cons, usability, etc.
Easy to use for basic bots, requires more skills for advanced responses and sophisticated bots
Intermediate/ Expert
A free trial is available. Paid plans are as mentioned below:
Personal: €34.01 ($40) per month, billed annually
Professional: €106.29 ($125) per month, billed annually
Business: €352.90 ($415) per month, billed annually
Custom: Customised plans for enterprises
Pro Tip: Use the free trial option to check out the interface and features, and determine whether it suits your requirements.
Image via Google
DialogFlow is Google’s bot-building solution and connects seamlessly with Google Assistant.
It is hosted on Google Cloud and is one of the most scalable bot builders on this list. So, it can be used by startups and enterprises alike.
Though it is primarily designed for Google Assistant, it works with several platforms like Slack, Facebook Messenger, etc.
Overall, it can be a decent and scalable platform for enterprises but is not the most user-friendly option. In fact, the pricing is also not as simple as fixed-cost plans and is a bit complex.
Want to learn more about its features?
Here you go.
Difficult to use, coding skills required
Expert
Custom pricing that increases depending on the number of text or media requests. Please check out their pricing page for more information.
Pro Tip: Skip to the next platform if you’re not a developer or don’t have good coding skills.
Image via Rasa
Rasa is an open-source conversational AI platform that can personalise your customer interactions at scale.
Being an open-source platform, it is not the most user-friendly option. You won’t get a drag-and-drop interface or easy-to-use bots.
However, if you have some coding skills and are willing to learn how to use it in the best possible way, then it is a great free chatbot builder. Of course, you can also opt for their customised paid plans, if you want more support and features.
Overall, this is one of the best chatbot builders for seasoned professionals and developers with good coding skills. But, if you are an amateur, then this might not be what you are looking for.
Difficult to use
Expert
A free to use open-source platform. Customised paid plans are also available, suitable for enterprises.
Image via Flow XO
Flow XO is another one of the advanced, enterprise-grade chatbot builders that is power-packed with features.
Curious to learn what these are?
Let’s get started.
Flow XO is a multi-platform bot builder that integrates with over 100 other tools to provide a seamless workflow. You can create chatbots, build custom workflows, and train them according to your specific needs.
In that context, it provides a lot of design flexibility as there is no limit to the kind of chatbots that you can build. Overall, it is a complete bot building solution that can be used by anyone as it does not require coding skills.
Let’s look at some of its other features, pros, and cons.
Easy to use interface, but no one-click or five-minute solutions
Beginner/Intermediate
Standard Plan: €16.16 ($19) per month for up to 5,000 interactions
Add-Ons:
Five bots or active flows for €8.50 ($10) per month
Add 25,000 interactions for €21.26 ($25) per month
Pro Tip: Calculate the number of interactions you estimate per month before choosing this, as the pricing seems less but can rise quickly with more interactions.
Image via Wit.ai
This is a conversational AI chatbot builder with natural language processing capabilities. You can use it to design voice or text bots that can have human-like interactions with your customers.
What makes it one of the best chatbot builders?
Its ability to understand natural language, especially voice, and process it quickly is what makes it stand out. The bots created using this platform can practically act as voice-based assistants for the users.
Wit.ai is an open-source platform that is free to use and has a community of over 20,000 developers to help new users.
What’s the catch?
As with any open-source platform, you have to learn how to use it and should have some technical skills to do that. So, if you’re a developer looking for a good open-source platform, then this is for you, otherwise, it’s best to choose a more user-friendly option.
Moderately difficult to use initially, but has tons of useful learning resources to make it easier
Intermediate/Expert
Free to use, open-source platform
Image via ActiveChat
This is another good conversational AI platform on this list of the best chatbot builders. You can use it to create AI-powered, customer service bots for your business.
It integrates well with other platforms like Google Sheets, Calendars, WooCommerce, etc. to make things easier for the users. The best part is that you can create bots for all your customer interaction channels, using this platform.
Want to learn more about it?
Here are some of its key features, pros, and cons.
Easy to use
Beginner
Team: €28.06 ($33) per month, billed annually
Company: €1,062.09 ($1249) per month, billed annually
Pro Tip: Choose the Team plan for basic bot needs, but, consider less expensive options for enterprise-level chatbot requirements.
Image via BotCore
The next on our list of the best chatbot builders is BotCore. You can use it to create different types of bots like sales assistants, customer service bots, etc.
This is an enterprise-level bot builder with a full suite of features and a premium price point. The BotCore team can build customised chatbots that suit your business needs and they offer custom pricing plans as well.
Let’s have a look at some of its key features, pros, and cons.
Slightly difficult to use than many other platforms on this list
Intermediate/Expert
Custom pricing plans, need to contact the team to request a quote.
Image via Botkit
This is an open-source chatbot builder that is free for all to use. It is a part of the Microsoft Bot Framework and integrates seamlessly with Microsoft platforms and tools.
As with any of the open-source chatbot builders, you need to have some basic coding skills and technical background to use it to its full potential. If you have that, then this is a good free chatbot builder that you can try.
Want to learn more about its features?
Keep reading.
Requires some learning before use
Expert
It is a free-to-use, open-source platform.
Image via SnatchBot
SnatchBot is one of the best chatbot builders because it offers the best of both worlds — a user-friendly interface and enterprise-grade security features.
It is an end-to-end bot builder that will help you from bot designing to publishing. You can use it to create bots for various platforms where your users are active.
Sounds good, right?
That’s not all. Here are some of its other features, pros, and cons.
Easy to use
Beginner/Intermediate
There are multiple paid plans with prices ranging from €25.51 ($30) to €849.50 ($999) per month. The price increases with the number of messages.
The Enterprise plan is custom-designed and has custom pricing.
Pro Tip: The price can rise rapidly with an increase in the number of messages, so choose this only if you can correctly estimate monthly customer interactions.
Image via Pandorabots
It is a multilingual, conversational AI chatbot builder that you can use to create different types of bots. From marketing bots to voice assistants, you can use this platform to create bots for multiple purposes.
It is one of the more popular chatbot builders that has been used to create over 325K bots. It offers a comparatively easy way to create complex chatbots using its various modules, so you don’t have to start from scratch.
However, it is difficult for beginners to fully utilise this platform and all that it has to offer. It is, therefore, a good option only for developers and experienced users.
Curious to learn more about it?
Here you go.
Comparatively difficult to use than most platforms on this list
Expert
You can use the basic features for free. Paid plans are mentioned below:
Developer: €16.16 ($19) per month
Pro: €169.22 ($199) per month
Enterprise: Custom pricing
Image via Reply
As the name suggests, Reply is a platform for building conversational chatbots, especially for answering customer questions. This makes it ideal for making customer service bots.
It is easy to set up and requires no coding skills. Chatbots made using this platform can accurately answer questions by providing the exact sentence, instead of the entire document.
Also, these bots can seamlessly hand over complex queries to human agents, instead of getting stuck in a loop.
Want to learn more about this platform?
Here you go.
Easy to use
Beginner
You need to schedule a call with their team to find pricing details.
Image via Verloop.io
It is a multi-platform bot builder powered by AI, machine learning, and NLP (natural language processing) technologies. You can use it to build different types of bots including sales & marketing bots and customer service bots.
Want to know the best part?
It has a code-free, drag-and-drop interface, making it really easy to use by users of varying skill levels. Overall, it is a good platform and can meet almost all of your needs, irrespective of your industry or type of business.
Easy to use
Intermediate
Custom pricing. Schedule a demo or call their team to learn more.
This is a platform that you can use to build Instagram, Facebook Messenger, and SMS bots. Basically, if you are looking for one of the best chatbot builders for messaging platforms, then this is a good option.
You can use it to create bots that can engage prospects, generate leads, and even drive sales conversions. These bots can also be used to capture contact information and build email lists.
What’s more?
It comes with pre-built templates that you can use to create bots quickly and easily. Moreover, it has a user-friendly, drag-and-drop interface that even an amateur can use to design bots.
Overall, it is a decent, user-friendly option for creating sales and marketing bots for messaging platforms.
Easy to use
Intermediate
Pro: Starts at €8.50 ($10) per month for 500 contacts and increases with the number of contacts.
Business: Custom pricing.
Pro Tip: This is a good option if you expect to engage a limited number of contacts, otherwise, the price can rise unexpectedly.
Image via Imperson
This is an all-in-one bot builder that you can use to create multi-purpose bots. From sales & marketing bots to customer service ones, you can create it all using this platform.
What makes it one of the best chatbot builders?
It has AI, NLP, and machine learning capabilities that allow the bots to have human-like interactions with your customers. Moreover, the chatbots you create using this platform can support all types of media inputs like text, audio, and video.
You can use this to create different types of bots for Slack, Messenger, website, and other channels.
Curious to find out more?
Here are some of its features, pros, cons, and other details.
Easy to use
Intermediate
Custom pricing, need to contact their sales team to learn more.
Image via Gupshup
This is one of the best chatbot builders for building conversational bots for various platforms.
It is one of the few options that provide something for both developers and beginners. So, there are both code and no-code bot development options.
For non-coders, there are easy-to-use, pre-built templates that they can use to create bots in a quick and hassle-free manner. For coders, there is API access and other advanced tools to custom-design and develop complex bots.
Moderately difficult to use
Intermediate/Expert
Pricing details are not available on the website. Contact their team to find the pricing details.
Pro Tip: Check whether the pricing is fixed or dependent on the number of contacts or interactions before you choose this option.
Chatbot builders are the development platforms you can use to design and deploy chatbots for your website and social media channels. These can range from simple no-code platforms like giosg to complicated ones that require coding skills.
Some chatbot builders also provide the ability to train your chatbots by simulating customer interactions.
Chatbots have current and potential applications in almost every aspect of a business. From conversational marketing to customer service, chatbots help businesses win more customers and retain existing ones.
Here are some benefits of using chatbots:
Every smart business is adopting this technology to reap the benefits, and so should you.
Any of the no-coding chatbot builders with tons of built-in templates are the best for beginners. Some examples from this list of best chatbot builders include giosg and MobileMonkey.
You just need to invest in a good chatbot builder, which could cost you anywhere between EUR10 to EUR1,000 per month, depending on how many features you want.
There are free chatbot builders as well, but those will come with limited or restricted features.
Here are our top picks for the best chatbot builders:
Use AI-powered chatbot builders with machine learning capabilities to build intelligent bots. Intelligent bots are able to learn from past interactions and keep evolving. AI and machine learning can help them do that.
Also, make sure that your bots have natural language processing capabilities to have complex, human-like interactions with your customers.
Chatbots are trained using AI and machine learning so that they can learn from past interactions and keep improving. Some of the best chatbot builders also provide the option to simulate customer interactions to train bots.
With the use of the best chatbot builders mentioned in this post, it is fairly easy to create and deploy a chatbot. Most of these platforms don’t require any coding and provide pre-designed templates that you can use to quickly build different types of chatbots.
Here are the features of the best chatbot builders that you can use to compare different platforms:
The best chatbot builders are the ones that have all these features and still don’t cost so much that you hesitate to use chatbots. Therefore, giosg is one of the best chatbot builders in terms of the kind of features offered for the price you pay.
Most of the platforms listed in this post require no coding skills. Some notable ones include giosg and Chatfuel.
Giosg offers a full suite of basic and advanced features in a user-friendly interface that can help you create bots quickly, without any coding.
These are some of the best chatbot builders that cater to different needs and types of customers. From free, open-source platforms for developers to user-friendly, no-code platforms for beginners, there is something here for everyone.
How should you make a decision?
First, list all your requirements and the reasons why you need a chatbot, to begin with. Then, read this guide to find the options that meet your needs.
Once you have shortlisted a few options, compare the various platforms on the features mentioned above. Also, consider the price and the kind of features that each platform offers for that price before you make a final decision.
Alternatively, you can simply choose giosg as it is one of the best chatbot builders with advanced features at a nominal price with a user-friendly interface.
Which of the best chatbot builders will you choose? Share your views and experiences in the comments section.
Ready to build your own bot? Book a free demo to learn how to build a chatbot perfect for your business.