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    giosg Blog

    Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

    3 Predictions About the Future of Customer Experience

    3 Predictions About the Future of Customer Experience

    Posted by giosg.com, on 7 November, 2023

    We have been doing a lot of research around customer experience recently, really delving into all things CX. Not only defining concepts such as customer journey and touchpoints but also figuring out w...

    How to use AI and Website Design to reduce your website’s bounce rate

    How to use AI and Website Design to reduce your website’s bounce rate

    Posted by Kimi Tiinus, on 20 March, 2023

    Right now, you probably have a bunch of different tabs open on your computer or your phone. If you’re searching for specific information, you probably go to the browser bar rather than reading through...

    Beyond the brochure - Using tech to captivate potential students

    Beyond the brochure - Using tech to captivate potential students

    Posted by Senia Williams, on 14 September, 2020

    Choosing a university is one of the most difficult decisions for young adults. It’s often the first important decision they make by themselves, and it can be quite a nerve-wrecking process. Googling “...

    Smarketing and Customer Experience

    Smarketing and Customer Experience

    Posted by Kimi Tiinus, on 25 August, 2021

    How to deal with evolving customer demands in this new digital era? As the customer support, sales and marketing functions increasingly move to digital channels, great chatbot platforms, relevant cont...

    A Customer Experience Model That Takes Businesses to the Next Level

    A Customer Experience Model That Takes Businesses to the Next Level

    Posted by giosg.com, on 21 January, 2021

    If you take a quick look at your online sales, what do you see? Have you got a successful digital business model generating all the leads and sales you need? Or maybe you have not yet got the results ...

    How banks can engage with customers and generate sales online

    How banks can engage with customers and generate sales online

    Posted by Päivi Harju, on 8 June, 2022

    Like mentioned in a recent Finextra article, there’s one fundamental thing that separates banks from many other businesses; customers don’t want to do business with them. Customers don’t want a mortga...

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