giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

AI Trends of 2023 and Beyond

Posted by Kimi Tiinus, on 31 August, 2023

AI has not yet reached the point of being a mainstream phenomenon and still needs a fair bit of elaboration, but it's certainly getting there. When that time comes, companies will need to be ready to ...

UK Real Estate Online Engagement Study 

Posted by giosg.com, on 15 June, 2023

These days, most house hunters browse for properties online, and they expect to get a response from property companies around the clock, not just during office hours. We work with some of the real est...

Why live chat outranks other support channels in customer experience

Posted by giosg support team, on 21 January, 2021

Customer service is usually the first place we contact if we need more information or perhaps make a complaint. This means that customer service is a great opportunity for creating an excellent custom...