Learn how Hyundai Puerto Rico exceeded their KPIs, more than doubling their original targets by migrating to the new giosg platform.
Background
The team at Hyundai Puerto Rico has adopted an innovative approach to car sales, fully embracing the digital era. By enhancing their e-commerce platform with interactive features that guide visitors in selecting their desired vehicles, Hyundai Puerto Rico has successfully achieved outstanding results using giosg's technology.
Providing meaningful online customer experiences, beyond just offering a standard webpage, has been a top priority for the Hyundai Puerto Rico team.
The Goal
Hyundai Puerto Rico wanted to better guide and personalize their customer interactions by successfully migrating to giosg's new platform.
To advance the project, Hyundai and Giosg reviewed qualified leads and set a goal of generating an increase in percentages using Giosg’s technology and integrating them into their CRM.
The Solution
Hyundai Puerto Rico enhanced their website with two key interactions:
1. A lead form on the homepage, designed to match the company’s branding, colors, and fonts. Visitors fill out this form with their contact information, allowing Hyundai Puerto Rico’s sales agents to follow up. This approach captures interested prospects early in their buying journey and enables more personalized customer service.
2. A button bot that allows visitors to explore various car models through appealing images and request a quote. After selecting their preferred model, visitors choose a dealer and location. Finally, they provide contact information so that sales agents can follow up.
The Results
After the successful migration and launch of the new interaction, visitor CTA clicks increased significantly.
In turn, the number of leads sent to their CRM system more than doubled, reaching an impressive increase of leads per month – with a growth of more than 100%.
Learn how you can do the same with giosg by booking a demo.
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