Automate over 50% of your conversations with AI Assistants
Meet AI Assistants, your new easy-to-implement generative AI agents. Use them to recommend products, solve customer requests, qualify leads, and provide an accurate, secure, and fully integrated AI experience.
What can businesses do with AI Assistants
Personalize product recommendations
Resolve customer requests 24/7
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Get AI-qualified leads to ensure lead quality
“I would choose this any day of the week over a regular chatbot."
giosg customer
Track your
AI performance
With our easy-to-use reporting, you know exactly what's happening with your AI and how it performs to reach your targets.
Connect AI Assistants with any information
Websites
CRM
ERP
DMS
PIM
Content
Why choose giosg's AI Assistants
Fast start
Start by easily creating AI knowledge bases (KB) from your website data, with automatic syncing to keep your AI updated.
✔️ Quick start with website data
✔️ Automatic data sync
✔️ Combine with manual KBs
✔️ Reliable web scraping
Secure
Your data is safe and is not used to train any AI models. We follow the highest security standards for secure interactions.
✔ GDPR compliant
✔ ISO 27001 certified
✔ Data encryption
✔ Consent management
✔ AI operated within the EU
Integrated
Our AI Assistants are made to be connected. Giosg's integration builder tool allows us to build connections to any open API.
✔️ CRM
✔️ PIM
✔️ ERP
✔️ Calendar systems
Scalable
Easily expand your AI across different use cases by integrating with new systems and using new AI personas with unique goals — all in one AI platform that grows as you grow.
Human-connected
Seamlessly integrate AI with your live chat team using human-handover features, and let the AI support your agents with accurate, AI-generated reply suggestions.
Enterprise-ready
Our AI is fully customizable for enterprises with custom integrations, reporting, and flexibility in choosing the AI language model (LLM). With our renowned customer support and security standards, we ensure compliance and scalability.
Multilingual
AI Assistants come with multilingual support with 30+ supported languages.
Rich-content replies
Fully customizable
Tailor your AI Assistant's colors, tone of voice, goals, and instructions on how to behave.
AI that delivers
50%
Giosg's AI Assistants have an average automation rate of over 50% across our customers.
Frequently Asked Questions
Do you help setting it up and launching our AI?
We support you throughout the implementation process from discovering the most valuable use cases for you, setting the implementation plan, testing the AI Assistant, and launching it with clear next steps for scaling up.
How you prevent AI hallucinations?
Our AI platform prevents hallucinations with:
- AI matching
- How AI connects the question with the right information.
- Confidence level management:
- How confident/certain we want AI to be for it to actually use the found information.
- AI instructions:
- How we instruct the AI on what kind of character it is, what rules and procedures it should follow, what not to say, and what facts it should know to answer visitor messages.
- How we instruct the AI on what kind of character it is, what rules and procedures it should follow, what not to say, and what facts it should know to answer visitor messages.
Our capability to instruct AI is something unique: we don't limit the amount of instructions you can give to your AI.
Whatever the topic, we can make AI Assistants stay in the right path.
How long does it take to go live with an AI Assistant?
Usually it takes 4-6 weeks to launch the first version of the AI Assistant. This depends fully on the scope of implementation like the amount of integrations built for the AI.
Do you use ChatGPT?
Our AI Assistants can use any large language models (LLMs) but our default one at the moment is GPT-4o mini due to its accuracy, speed, and cost-efficiency.
Do you offer consultative support to find relevant AI use cases for our business?
Yes, we do. Before we start implementing the AI Assistants, we do a full discovery on what use cases bring most value to you, what can you expect from AI Assistants, which integrations they need to fulfill their tasks, and which metrics should we follow to stay on track.
You don't need to know exactly what you're looking for from AI, we'll get you there.
Can we use AI Assistants internally?
Yes! One of the most popular AI use cases is to launch an AI Intra Assistant internally for your own employees.
How can I use AI Assistants on an automotive website?
If you are a car brand, you can use AI Assistants to recommend car models or added services. You can also use them to book test drives and tire changes. AI Assistants also help boosting loyalty by helping troubleshoot issues with purchased vehicles 24/7 for instant support.
How can I use AI Assistants on my e-com website?
AI Shopping Assistant is perhaps the most popular use case of AI Assistants. You can give personalized product recommendations and upsell and cross-sell with ease. It's a totally new type of experience to shop online.
You can also help shoppers with:
- Order status check-ups
- Appointment booking
- Troubleshooting
- Newsletter capture