How HOAS Automated Over 80% of Student Housing Support Tasks with AI
Managing housing for over 20,000 students means endless daily questions — from rent due dates to broken appliances. For HOAS (The Foundation for Student Housing in the Helsinki Region), the challenge wasn’t just volume, but speed and accuracy. That’s where giosg’s AI Support Assistant stepped in.
The result?
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83% of inquiries automated — in just one month
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Manual workload slashed by 80%
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Service rating of 3.8/5 and climbing
“We were amazed by how smooth and easy the process was! Giosg’s AI Assistant started delivering results immediately.”
— Sanna Agullana, Development Manager, HOAS
Discover how HOAS transformed student support with lightning-fast implementation and powerful AI that learns, scales, and integrates seamlessly.
👉 Download the full white paper to see how your team can do the same.