---
title: "Chatbots Vs Chat: Which conversational tool to use and when? - Video"
description: Learn more about which one, a chat or a chatbot, you should be considering for your marketing strategy. You might need both!
---

[On Demand Subscribed ](https://www.giosg.com/en/on-demand-subscribed)

# [Chatbots Vs Chat: Which conversational tool to use and when? - Video](https://www.giosg.com/en/on-demand-subscribed/chatbots-vs-chat-which-conversational-tool-to-use-and-when)

 Written by [On-demand](https://www.giosg.com/en/on-demand-subscribed/author/on-demand) | Aug 7, 2020 1:37:47 PM

 

Chatbots and live chat are both efficient channels for increasing your website conversions and lead generation. In this webinar, we will discuss the differences between the two, which one you should be considering for your marketing strategy, and show you a hybrid model for the best of both.

**Join us for this webinar to learn:**

- The differences between the live chat and chatbots
- When to chose human interaction over bots
- Best practice examples of live chat and chatbots - the hybrid model

[View full post](https://www.giosg.com/en/on-demand-subscribed/chatbots-vs-chat-which-conversational-tool-to-use-and-when)

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