Automate your first line support
Support your customers proactively and outside office hours by guiding them on your website, providing relevant information, and offering an easy way to contact you instantly with button-based chatbots or with AI Assistants — powered by generative AI.
Serve 5x more customers live
People want people to support them when it comes to valuable and complex cases. Our live chat is designed so that your agents can serve and add value for up to 5 customers at a time with our multi-chat interface with features for maximum efficiency like AI Copilot, giosg's generative AI assistant for chat agents.
Deliver a personalized experience with context
Offer your customers a meaningful and tailored experience by triggering interactions based on visitor information and serve them in the right context by giving your agents a clear view on these information when starting and continuing conversations.
Happy teams make happy customers
When your team is using tools they find easy, efficient, and even fun to use, your customers will feel it too, because excellent user experiences create excellent customer experiences. We have user-favorite tools that have been built based on a decade worth of research and customer feedback to make engaging with your customers as simple as possible.
Capture feedback and continue improving
Customer feedback is a powerful tool that help you improve your service and the long-term growth of your business. Giosg's fully customizable feedback surveys are easy to use on your website and together with your live chat and chatbots.
Integrations ensure an omnichannel experience
Make it easy for your customers to get support across channels and your agents to serve them in one platform. Our integrations connect giosg with your messaging apps and CRM for an omnichannel experience, consisting of chats, WhatsApp, Messenger, email, and more.
✅ Salesforce
✅ HubSpot
✅ WhatsApp
✅ Messenger
✅ + much more
Tempur Reaches 56% Conversion Rate With Personalisation
DNA Automates 33% of Chat Conversations With a Button Chatbot
Yliopiston Apteekki Uses Live Chat to Grow Digital Sales by 10X
