giosg Podcast

Listen to our podcast and learn how AI-powered live chat, chatbots and interactive content can be used to boost your sales, marketing and customer service.

Balancing Tech and Humanity in Customer Experiences with Jenny Garneij

We’d love to hear your feedback 💜 Share your thoughts on this episode here! In the latest episode of The Digital Customer Experience Podcast, host Daniel Paul sits down with Jenny Garneij, EVP of Peo...

Leading the Charge in Telecom Innovation for a Sustainable Future

Welcome to a captivating Digital Customer Experience podcast session, where we unfold the marvels of artificial intelligence in revolutionizing customer engagement. Hosted by Daniel Paul, this episode...

Shaping the future of Telecom Through AI and Customer-Centric Strategies - with Paul Prior

Our latest episode features Paul Prior, Head of Digital, Three Ireland a trailblazer in digital strategy. Globally recognized, Paul’s journey from Ireland to the international stage is inspiring. His ...

Transforming Customer Experience: A Chat with Elin Melin Lundström

Today, we're diving into an enlightening conversation with Elin Melin Lundström. She is the head of e-commerce at Telia and has some profound knowledge to drop about online shopping and digital market...

Brand Promises While Customer Experience Delivers - Insights from Damian Kernahan

In this episode, our guest, Damian Kernahan,the CEO of Proto CX, offers profound insights into the distinction between customer satisfaction and the overarching customer experience.

The Power of Design in Telecom - A Deep Dive with Rick Farrell

Join us as we delve into a captivating conversation with Rick Farrell, the Founder and design partner of Thunk. As an industry luminary, Rick sheds light on the magic of design in transforming a compa...

The Importance of Strategy & Positioning in Telecom – Anders Holvøe

In this enlightening episode, we sit down with Anders Holvøe, the Former Head of Marketing at Telenor, to discuss the challenges and strategies behind balancing company growth with expenses.

Digital Transformation in Telecom Industry with Mike from BT and EE

Introduction In today's digital age, interactions play a pivotal role in defining our everyday lives. The Digital Commitment Podcast delves deep into the heart of what makes these digital interactions...